Cyber Crime

The Regional Cyber Crime Unit lead proactive and reactive investigations into cyber dependent crimes affecting organisations across the South West. We also help organisations of all sizes and sectors become more cyber resilient, deliver exercises to test an organisation’s preparedness in the event of a cyber incident, and divert young people away from engaging in cyber crime.

If you are concerned that you have been a victim of cyber crime, please report it to Action Fraud on 0300 123 2040, or contact them online at    

Action Fraud operates a 24/7 phone line for organisations experiencing a live cyber attack, enabling you to get immediate help and advice from fraud and cyber crime specialists.

If you have received an email which you’re not quite sure about, forward it to the NCSC’s Suspicious Email Reporting Service (SERS) at

More information on the SERS can be found at

Investigating cyber crime

We lead our own proactive and reactive investigations into cyber dependent crimes. Our team also coordinate and support cases involving the local constabularies, and support nationally led investigations from the National Crime Agency (NCA).

As cyber crime has no geographical boundaries, we work closely with international law enforcement partners to disrupt organised criminal groups committing cyber offences.

We strongly encourage all victims of cyber crime to report to Action Fraud. Reporting not only provides vital intelligence that aids investigations, but it also informs campaigns which can help prevent others becoming victims of cyber crime.

Protecting Organisations

An integral part of our work lies in providing free and impartial cyber security advice, guidance and resources to organisations of all sizes and sectors. Our guidance is based on the very latest threat intelligence from the National Cyber Security Centre (NCSC) as well as our own investigations.


Below are a few fantastic resources aimed at improving your organisation’s cyber security. The NCSC website is the central point of information regarding cyber security for the UK, and houses a vast number of resources for both businesses and individuals. Other resources are also listed on our SWRCCU Summary Leaflet below.

Sign up to our Fortnightly Regional Cyber Briefing, and follow us on social media for the latest cyber security threats, advice, events, and resources.


We deliver a range of services, including basic cyber security awareness sessions, interactive workshops for ‘non-technical’ senior decision-makers, and technical exercises focused on incident response and recovery. 

If you are interested in engaging with our Protect team, please email

Cyber Choices

According to a recent National Crime Agency (NCA) study, the average age of a convicted cyber criminal is just 17 years old. We have a passionate team whose aim is to divert primarily young and gifted individuals away from committing cyber-crime to lawful, productive and lucrative pathways.

Under the NCA’s Cyber Choices initiative, we engage closely with hundreds of schools and partner agencies, and run bespoke interactive sessions across the South West.

You can contact our Cyber Choices team by emailing

For more information about the Cyber Choices network, please visit the National Crime Agency (NCA) website at


  • Reactive Measures for Mitigating a Ransomware Attack 29th March 2019 A quick guide from one of our forensic investigators.
  • SW Cyber Roadshow 14th February 2019 National Cyber Roadshows kicks off in South West
  • Data Stealing Hacking Tool Removed – PRESS RELEASE 7th February 2019 A cyber hacking tool that allowed criminals to take full control of victims’ machines is no longer available after an international operation instigated and led by the South West Regional Cyber Crime Unit.
  • Proactive Cyber Policing 31st January 2019 We look at a current investigation into lists of potentially compromised login credentials for businesses in the South West, and the steps we're taking to protect these organisations from the associated cyber threat.
  • Swap Hindsight for Foresight: Back up your data 24th January 2019 We look at the lessons to be learned from our investigation into a South West based construction company who lost years of financial data from a ransomware attack.