Cyber Crime

The Regional Cyber Crime Unit lead proactive and reactive investigations into cyber dependent crimes affecting organisations across the South West. We also help organisations of all sizes and sectors become more cyber resilient, deliver exercises to test an organisation’s preparedness in the event of a cyber incident, and divert young people away from engaging in cyber crime.

If you are concerned that you have been a victim of cyber crime, please report it to Action Fraud on 0300 123 2040, or contact them online at    

Action Fraud operates a 24/7 phone line for organisations experiencing a live cyber attack, enabling you to get immediate help and advice from fraud and cyber crime specialists.

If you have received an email which you’re not quite sure about, forward it to the NCSC’s Suspicious Email Reporting Service (SERS) at

More information on the SERS can be found at

Investigating cyber crime

We lead our own proactive and reactive investigations into cyber dependent crimes. Our team also coordinate and support cases involving the local constabularies, and support nationally led investigations from the National Crime Agency (NCA).

As cyber crime has no geographical boundaries, we work closely with international law enforcement partners to disrupt organised criminal groups committing cyber offences.

We strongly encourage all victims of cyber crime to report to Action Fraud. Reporting not only provides vital intelligence that aids investigations, but it also informs campaigns which can help prevent others becoming victims of cyber crime.

Protecting Organisations

An integral part of our work lies in providing free and impartial cyber security advice, guidance and resources to organisations of all sizes and sectors. Our guidance is based on the very latest threat intelligence from the National Cyber Security Centre (NCSC) as well as our own investigations.


Below are a few fantastic resources aimed at improving your organisation’s cyber security. The NCSC website is the central point of information regarding cyber security for the UK, and houses a vast number of resources for both businesses and individuals. Other resources are also listed on our SWRCCU Summary Leaflet below.

Sign up to our Fortnightly Regional Cyber Briefing, and follow us on social media for the latest cyber security threats, advice, events, and resources.


We deliver a range of services, including basic cyber security awareness sessions, interactive workshops for ‘non-technical’ senior decision-makers, and technical exercises focused on incident response and recovery. 

If you are interested in engaging with our Protect team, please email

Cyber Choices

According to a recent National Crime Agency (NCA) study, the average age of a convicted cyber criminal is just 17 years old. We have a passionate team whose aim is to divert primarily young and gifted individuals away from committing cyber-crime to lawful, productive and lucrative pathways.

Under the NCA’s Cyber Choices initiative, we engage closely with hundreds of schools and partner agencies, and run bespoke interactive sessions across the South West.

You can contact our Cyber Choices team by emailing

For more information about the Cyber Choices network, please visit the National Crime Agency (NCA) website at


  • Action Fraud: Coronavirus-related fraud reports increase by 400% in March 20th March 2020 Recently the National Fraud Intelligence Bureau (NFIB) reported a new trend in fraud related to Coronavirus, or COVID-19. Updated figures show there have been 105 reports to Action Fraud since 1 February 2020, with total losses reaching nearly £970,000.  The first report relating to Coronavirus, or COVID-19, was received on 9 February. There were 20…
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  • NCSC issues guidance as home working increases in response to COVID-19 19th March 2020 Organisations are being urged to follow cyber security best practice guidance to help prepare for an increase in home and remote working in the wake of the coronavirus (COVID-19) outbreak. The National Cyber Security Centre (NCSC) has published advice for UK companies to reduce the risk of cyber attack on deployed devices including laptops, mobiles…
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  • National Cyber Competition’s Regional Semi-Final hosts young tech enthusiasts from across the South West 9th March 2020 UPDATE: Yesterday a decision was made to postpone all Matrix Challenge Semi-Finals across the UK to minimise exposure to Covid-19. As such, the South West Semi-Final is going to be rescheduled to a later date and regretfully shall no longer be taking place on 21st March. This decision has not been made lightly and we…
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  • National cyber competition for young people launches January 20th 10th January 2020 The National Matrix Challenge is a free UK cyber competition for 11-17 year olds, led by the Cyber Prevent network, aimed at encouraging young people to develop their cyber skills with a view to following a career in cyber. The online based qualification stage will be live between Monday 20th January – Friday 14th February…
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  • The easy way to stop your online accounts getting hacked 1st October 2019 A strong password is a good start, but it doesn’t stop there… Whether it’s your Twitter, Amazon, or Netflix account, the explosion in popularity of online apps and services means more and more of us have to remember an increasingly long list of passwords. Unfortunately, some of us cope with this challenge by resorting to…
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